May 25, 2023
British Airways cancels 40 flights due to another IT issue
British Airways has apologised for cancelling scores of flights at London Heathrow on Thursday over IT issues. Thursday's issues are affecting flights departing and arriving into Heathrow. BA said that a majority of its flights had continued to operate, adding that affected customers had been contacted and offered options, including a refund or rebooking onto an alternative flight with the airline or another carrier. Another wrote: "My daughter is stuck in Heathrow after already diverting to Iceland from Canada due to a medical emergency. She has not slept in 24 hours and cannot get on a flight back to Dublin." Flights struggled to land and BA faced difficulties operating machinery needed to process inbound and outbound flights, including lifts and trolleys needed for offloading baggage and catering trolleys.
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