May 27, 2023
Post Office used racist terms for sub-postmasters in official guidance
The Post Office has apologised for using racist terms to describe postmasters wrongly investigated as part of the Horizon IT scandal. A Post Office spokesperson described it as a "Historic document" but said the organisation did not tolerate racism "In any shape or form" and condemned the "Abhorrent" language. "We fully support investigations into Post Office's past wrong doings and believe the Horizon IT Inquiry will help ensure today's Post Office has the confidence of its Postmasters and the communities it supports," the spokesperson added. Horizon was introduced into the Post Office network from 1999. The system, developed by the Japanese company Fujitsu, was used for tasks such as transactions, accounting and stocktaking.
Related companies
Make a complaint about Post Office by viewing their customer service contacts.
