Jun 30, 2023

Sky Mobile and Giffgaff customers suffer outage

Some Sky Mobile and Giffgaff users have reported being unable to make or receive calls and texts on Friday. A Sky Mobile spokesperson said it was working to get the problems resolved "As soon as possible". "Our technical teams are still working hard to restore these services fully," a Giffgaff spokesperson told the BBC. Downdetector around a thousand reports apiece of problems with Sky and Giffgaff today. Both networks rely on O2's mobile network, as does Virgin Mobile - which recently began moving customers to O2 networks after the two operators merged in 2021. Although Sky mobile's data services continue to work, the mobile phone disruption comes on a Friday when many customers will be making weekend plans.

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