Aug 12, 2023

Amazon asked by minister to justify temporarily withholding sellers' funds

The government has demanded answers from Amazon after its recent policy change led to hundreds of sellers unable to access their money. Amazon said the policy change had affected a small number of sellers. Sellers have complained that the temporary withholding of their funds is bringing their businesses close to collapse. Mr Hollinrake took this issue up in his letter to John Boumphrey, the country manager for Amazon UK, as he wrote: "Given these complaints, I would be grateful if you could explain how Amazon intends to help mitigate the impact on its sellers of this change, as this is a challenging time for many small businesses who are already struggling with cashflow issues." The issues are similar to those faced by Etsy sellers after that marketplace began withholding 75% of sellers' funds for around 45 days.

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