Vax Limited

Trading as Vax (UK)

Registered in England with number 01341840.

Vax UK Ltd is a brand that retails electrical goods and cleaning products in the floor-care sector, and which has its headquarters in the United Kingdom. The brand is owned, and its products are manufactured by, a company called TTI Co. Ltd Group, which is based in Hong Kong, China. Vax UK Ltd has its main headquarters in the city centre of Birmingham, West Midlands and a service, warehouse and depot operation in the village of Hampton Lovett, near Droitwich, Worcestershire. Vax branded machines are manufactured in China.

 Common complaints

  • Low suction
  • Blocked pipes
  • Brush bar not working

 How to complain about Vax (UK)

Before you call Vax will need you to have the following information to hand:
(Not having your machine with you may delay your query)

  • Your Machine
  • Your Proof of Purchase or
  • Warranty registration code

 Vax (UK) complaints contacts


Use this comments section to discuss problems you have had with Vax (UK), or how they have handled your complaints. Initial complaints should be directed to Vax (UK) directly. You can find contact details for Vax (UK) above.

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