Mar 14, 2017
Facebook admits flaw in image moderation after BBC report
BBC News reported 100 posts featuring sexualised images and comments about children, but 82 were deemed not to "Breach community standards". The BBC investigation reported dozens of posts through the website tool, including images from groups where users were discussing swapping what appeared to be child abuse material. On Tuesday, Mr Milner, who is the firm's head of policy, told the Commons Home Affairs Select Committee the reports had exposed a flaw in its content moderation process. The content flagged up by the BBC had since been addressed, reviewed and taken off Facebook, he said. "We don't communicate with the users enough when they report something, we don't keep people updated enough and we don't communicate back enough when we do take action," he said.
Related companies
Make a complaint about Facebook or Twitter by viewing their customer service contacts.
