Jan 4, 2018
Record numbers turn to NHS 111 as hospitals struggle
Record numbers of people called NHS 111 over the festive period and there was a sharp rise in ambulances being delayed outside accident and emergency units. The data, from NHS England, covers the week ending 31 December. More than 480,000 people called NHS 111 - a 21% rise on the previous week. The pressures prompted NHS England to order the cancellation of tens of thousands of non-urgent operations until the end of January in an attempt to ease the pressure on hospitals. NHS England's Prof Keith Willett admitted the pressures were severe - the worst he had seen since the 1990s - but denied there was a crisis, as plans were in place to help hospitals.
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