Aug 22, 2019
Microsoft halts listening in to Xbox gamers
Microsoft has said that it will stop listening in to Xbox users, saying it was "No longer necessary". It comes after Vice news revealed that it had been recording and listening to the private conversations of gamers - many of whom were children - as far back as 2014. "We stopped reviewing any voice content taken through Xbox for product improvement purposes a number of months ago, as we no longer felt it was necessary, and we have no plans to restart those reviews," a spokesperson for Microsoft said in a statement. It added: "We occasionally review a low volume of voice recordings sent from one Xbox user to another when there are reports that a recording violated our terms of service and we need to investigate. This is done to keep the Xbox community safe and is clearly stated in our Xbox terms of service." It had previously been reported that Microsoft workers listened to some Skype calls as well as audio recorded by Cortana, its virtual assistant.
Related companies
Make a complaint about Microsoft or Xbox by viewing their customer service contacts.
