Apr 30, 2020
Facebook and Twitter allow scammers 'free rein'
Social-media companies are failing to clamp down on scammers selling people's personal details through their platforms, an investigation from consumer watchdog Which? has shown. It found 50 profiles, pages and groups on Facebook, Twitter and Instagram offering stolen credit-card details, and Netflix and Uber Eats accounts. Facebook and Twitter said such activity was not tolerated and would be removed. "We continue to invest in people and technology to identify and remove fraudulent content and we urge people to report any suspicious content to us so we can take action." She called on Facebook and Twitter "To take stronger action to prevent their sites becoming a safe haven for scammers" and "Work with the financial industry and police to address serious flaws with their platforms".
Make a complaint about Facebook, Netflix or Twitter by viewing their customer service contacts.